Shipping policy
Processing Time
Orders are processed within 2–5 business days after payment verification. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Time
Our products are shipped directly from our suppliers, which may result in varying delivery times depending on your location and the supplier’s warehouse.
Estimated delivery time:
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United States: 10–20 business days
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Europe: 10–25 business days
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Other countries: 15–35 business days
Multiple Shipments
If your order includes multiple items, they may be shipped separately to ensure faster delivery. You will receive individual tracking numbers for each package.
Tracking Information
Once your order has shipped, you will receive a tracking number via email. Please allow 3–7 business days for tracking information to be updated.
Customs and Import Taxes
Buyers are responsible for any customs or import taxes that may apply. We are not responsible for delays caused by customs.
Delays & Issues
Please note that delays can occur due to high demand, customs clearance, or courier issues. We appreciate your patience and understanding.
Contact Us
If you have any questions about your order or shipping, please contact our support team at:
offkauf@gmail.com